Organizational Behavior Management between theory and practice: a review of literature and perspectives
Massimiliano Barattucci, Valeria Mugnano
Organizational Behavior Management (OBM) is the application of behavioural principles for individuals and groups within business, industry, government and human services. Laws of human behaviour applied to organizations allow members to establish conditions that give rise to predictable, stable and productive behaviour patterns over time. This review presents the theoretical bases of the OBM, its main application and intervention areas, and discusses the main limitations and prospects for the future. Over time, OBM has perfected itself by creating different application areas in the field of security, training and performance; in addition to Behavior-based Safety and System Analysis, Performance Management has received particular scientific follow-up. PM is a process for programming, managing and evaluating performance that helps organizations achieve predetermined results, stimulating and enhancing human capital. Several contributions in literature have demonstrated the effectiveness of Organizational Behavior Management-Performance Management (OBM-PM) systems, in different sectors and environmental scenarios. Recently, some methodological and theoretical limitations of OBM highlighted in scientific literature seem to indicate the need for a review of the models and constructs under analysis, allowing to trace a path for future research and applications.
Keywords
Organizational Behavior Management, Performance Management, System Analysis, Behavior-based Safety, Behaviour analysis.